Privacy Policy

Wokovuway ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, donate, volunteer, or interact with our organization.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Make a donation — Name, email address, mailing address, phone number, and payment information (processed securely via Stripe).
• Sign up for our newsletter — Email address.
• Apply to volunteer — Name, email, phone, skills, availability, and any information you share in your application.
• Contact us — Name, email, and any details you provide in your message.

We do not collect sensitive personal data such as health information, political opinions, or biometric data.

2. How We Use Your Information

We use the information we collect to:

• Process and acknowledge donations, and provide tax receipts.
• Send you newsletters, impact reports, and updates about our work (you may opt out at any time).
• Respond to your inquiries and volunteer applications.
• Improve our website and programs.
• Comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: We use Stripe to process donations. Your payment information is handled by Stripe in accordance with their privacy policy.
• Legal Compliance: If required by law or to protect our rights, safety, or property.
• With Your Consent: We will obtain your explicit consent before sharing your information for any purpose not described here.

4. Data Security

We implement industry-standard security measures to protect your personal information. Our website uses SSL/TLS encryption, and we restrict access to personal data to authorized personnel only. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

Our website uses cookies to enhance user experience and analyze site traffic. You can disable cookies in your browser settings, though this may affect functionality. We do not use cookies to collect personal information.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal information.
• Opt out of marketing communications.

To exercise these rights, please contact us at infowokovuway@gmail.com.

7. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If we learn we have inadvertently collected such information, we will delete it promptly.

8. International Data Transfers

Wokovuway operates in the Democratic Republic of Congo, but our website and data processing may occur in other countries. By using our website, you consent to the transfer of your information to countries with different data protection laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when changes were made. Continued use of our website after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: infowokovuway@gmail.com
• Address: Ndosho, Rulenga Avenue N°003, Goma, North Kivu, Democratic Republic of Congo