Frequently Asked Questions

Welcome to Our FAQ

Below are answers to some of the most common questions about Wokovuway Nonprofit Organization. If you don’t find what you’re looking for, feel free to contact us. Last updated: March 13, 2025.

General Questions

What is Wokovuway’s mission?

Wokovuway is dedicated to empowering communities in the Democratic Republic of Congo and beyond through humanitarian aid, education, and innovative support programs.

Where is Wokovuway based?

We are headquartered in Goma, DRC, at Ndosho, Rulenga Avenue, N°003.

Who does Wokovuway help?

We assist vulnerable populations, including displaced individuals, women, children, and communities affected by conflict or poverty, with a focus on sustainable solutions.

Donations

How can I donate to Wokovuway?

You can donate through our Donate page using various payment methods, including credit cards and bank transfers. All donations are processed securely.

Are donations tax-deductible?

Tax deductibility depends on your country’s laws. In some regions, donations to Wokovuway may qualify. Please consult a tax professional and retain your donation receipt.

Can I request a refund for my donation?

Donations are generally non-refundable, as outlined in our Terms of Use. Contact us at info@wokovuway.org for exceptional circumstances.

Getting Involved

Can I volunteer with Wokovuway?

Yes! We welcome volunteers. Please visit our Contact page to express interest and learn about current opportunities.

How can my organization partner with Wokovuway?

We collaborate with like-minded organizations. Reach out to us at info@wokovuway.org to discuss potential partnerships.

Website and Services

Is your website accessible?

We strive to meet WCAG 2.1 Level AA standards. See our Accessibility Statement for details and to report any issues.

How do you protect my privacy?

We take privacy seriously. Review our Privacy Policy to understand how we collect, use, and safeguard your information.

Still Have Questions?

If your question isn’t answered here, please contact us:

Email: info@wokovuway.org

Phone: +243 123 456 789

Address: Ndosho, Rulenga Avenue, N°003, Goma, DRC