Frequently Asked Questions

"Wokovuway" means "The Way of Salvation" in Swahili. The name reflects our mission to bring hope, dignity, and tangible support to communities affected by conflict in eastern Democratic Republic of Congo.

We are based in Goma, North Kivu province in the Democratic Republic of Congo. Our programs serve displaced populations and conflict-affected communities across North Kivu, including the Lushagala and Ndosho areas, as well as surrounding camps and villages.

Yes, Wokovuway is a registered nonprofit organization in the Democratic Republic of Congo. We operate with full transparency and publish annual reports detailing our activities and financials.

Wokovuway is led entirely by Congolese professionals who have deep knowledge of the communities we serve. Our Executive Director, Jean-Pierre Mbemba, founded the organization in 2012 and has over 15 years of humanitarian experience in North Kivu.

82% of your donation goes directly to program delivery — funding education, clean water, healthcare, and women's empowerment. 11% supports field operations and staff, and 7% covers administration and reporting. We are committed to transparency and publish detailed financial reports annually.

Wokovuway is registered as a nonprofit in the Democratic Republic of Congo. Tax deductibility depends on your country of residence. Please consult your local tax advisor regarding potential deductions. We can provide donation receipts for your records.

Yes! Recurring donations provide reliable support for our programs. You can set up monthly donations through our secure Stripe payment page. To cancel or modify your recurring donation, please contact us at infowokovuway@gmail.com.

Absolutely. All donations are processed through Stripe, a secure, PCI-compliant payment processor. We do not store your credit card information on our servers. Your privacy and security are our top priorities.

We welcome volunteers with various skills! Visit our Get Involved page to see current opportunities and submit an application. We look for medical professionals, educators, WASH engineers, communications specialists, and more.

Yes! We have remote volunteer opportunities in digital communications, grant writing, web development, translation, and fundraising. These roles allow you to support our mission from anywhere in the world.

On-site volunteers should be prepared for the realities of working in a conflict-affected region. We provide safety training and field support. Depending on your role, we may assist with logistics. All volunteers must adhere to our code of conduct and prioritize the safety and dignity of the communities we serve.

We have four core programs: Education for All (schools, scholarships, teacher training), Clean Water Initiative (well drilling, sanitation, hygiene education), Health & Nutrition (mobile clinics, maternal care, vaccinations), and Women's Empowerment (vocational training, microfinance, psychosocial support).

Since our founding in 2012, we have educated over 1,000 children, provided clean water access to more than 10,000 people, empowered 500+ women through training and microfinance, and served communities across North Kivu. Our impact continues to grow with each program cycle.

Our team is based in the communities we serve. We work directly with local leaders, community advisory boards, and displaced populations to identify needs and ensure assistance reaches those who need it most — including internally displaced persons, orphaned children, female-headed households, and survivors of violence.

Subscribe to our newsletter at the bottom of any page to receive monthly impact reports and field stories. You can also follow us on X (Twitter), Facebook, and Instagram for regular updates.

We welcome partnerships with NGOs, corporations, faith-based organizations, universities, and government bodies. Please contact us at infowokovuway@gmail.com with your proposal, and our team will follow up promptly.